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Live U.S. based customer service 24/7 Call toll-free 1-888-697-4696

Our professionally trained customer service representatives are here to assist you with all your telecommunications needs. Please select the appropriate phone number.

Need Assistance?

• By Phone: Toll-free 1-888-697-4696
• By Email: help@pinsupport.com
• Hours: 9:00 am to 6:00 pm PST, 7 days a week.

Refill Instructions

1. PRESS 888 (PIN Number) SEND.
2. Or, dial 611 from your wireless phone - a free call (alternatively dial 1-800-901-9878 from any phone). Follow the instructions to add this card value to your account. You can also use 611 to check your account balance.
3. If you are a new AT&T Go Phone customer and have never used your phone before, you need to activate your phone by calling 1-877-426-0525.